FAQ | Ascent Yard Care

Frequently Asked Questions

How do you charge?

Each job is quoted on an individual project basis, with a specific scope of work and a fixed price. For a free in-person quote please fill out our quote form at the bottom of this page.

How far booked out are you?

Your free quote will be provided in 3-5 business days, once the quote is approved we are scheduling clients 1-4 weeks out.

Do you serve my area?

Greater Victoria, Sidney, the Highlands, Metchosin, Sooke, Oak Bay, Shawnigan Lake, Mill Bay, Duncan and beyond.

I want to improve my yard but I'm not sure where to start.

Jake will tour your property with you and discuss the details and pricing of various projects. If you are on a budget we can provide information on the most effective way to improve you property for the smallest investment.

Do you care for acreages?

Yes, we offer various levels of care such as on-demand service and recurring service. Our crew and equipment is fit for large brush clearing, chipping and removal projects.

Do you provide other services like power washing, irrigation maintenance, gutter cleaning and junk removal?

We do not provide these services. We are a dedicated arborist and garden service. To view a complete list of our services please visit our services page.

Do you provide maintenance?

We provide spring and fall cleanups and on-demand service. We do not provide weekly or bi-weekly maintenance.

How many people are on the crew?

The crew size for your project is between 3 and 4. In total, Ascent Yard Care is a team of 8 people.

Is spot treatment safe?

Our spot treatment has no soil activity, no run-off and will not kill other plants. We offer eco-friendly spot treatments for invasive plant control. Ascent Yard Care is a certified applicator recognized by the province of British Columbia.

Do you haul away the debris?

We haul away the cuttings and debris using a wood chipper or trailer depending on the project. We can also haul away or chip any existing garden waste on your property.

Do you require a down payment?

We do not require a down payment on most projects.

What time of year should the work be done?

Some plants should be pruned as specific times of year and some garden projects are best to be done at specific times of year. Please fill out the quote form at the bottom of this page for a free in-person assessment.

Can tree pruning and garden work be done during the winter?

The winter season is in fact the best time for many types of pruning as trees and shrubs are in a dormant state. Winter is a great time of year for garden cleanups and soil amendments as well as brush clearing and invasive species removal.

Get in touch

Tell us about your project, how you heard about us, and where you're located. We read every message.

* Jake usually responds within 15 minutes
Jake and his team

What to Expect

Schedule a Meeting

Schedule a date and time for a free in-person meeting and assessment.

In-Person Meeting

We get to know your goals, your property and specific needs. This appointment takes 20 minutes.

The Quote

Receive a detailed quote including a detailed work order and the proposed date for the work to take place.

Work Date

We review your project as a team before arriving on-site so we are up to date on the details and specifics of the work. If you are home when we arrive we read through the work order with you before starting. When the work is complete, we leave your property clean and tidy.